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Where are IC Markets, Pepperstone and other brokers’ servers?

  • Updated
  • By Traders Proxy
  • 6 min read

The short answer

This page lists the city each broker states for its trade servers. A wrong guess puts our server far from your broker. IC Markets, Vantage, Tickmill, Darwinex and FP Markets name London or New York, Pepperstone and Exness name no server location.

Your broker’s server city tells you which of our cities to pick.

Your broker’s trade servers sit in a particular city. When our server is in that city too, it opens a short local connection to your broker. Data lost on that link is then recovered inside that city.

This table lists only what each broker states on its own pages, read on 29 September 2026. Many brokers state no city at all.

Use it to pick a city without guessing. A broker can change its page or move a server, so confirm with support.

Broker server cities, as each broker states them
BrokerPlatformCity the broker statesWhere we read it
IC MarketsMetaTrader 4 and 5New YorkIC Markets trading servers page
IC MarketscTraderLondonIC Markets trading servers page
VantageNot statedLondon and New YorkVantage trading servers page
TickmillNot statedLondon and New YorkTickmill blog interview
DarwinexMetaTraderLondonDarwinex platforms page
FP MarketsNot statedNew York and London, from the buildings it namesFP Markets MetaTrader 4 page
PepperstoneNot statedNo city statedPepperstone MetaTrader 4 page and VPS page
ExnessNot statedNo city stated. Accounts are assigned to a server at randomExness trading servers article

Vantage and Tickmill do not say which platform. Tickmill’s line is from an interview on its blog, added 18 October 2023. Confirm with support before you choose.

FP Markets names two data-centre buildings, not cities. We took the cities from Equinix’s New York listing and Equinix’s London listing. Equinix puts those buildings in Secaucus, New Jersey, and Slough, so a city here means the market the operator names.

Every row that names a city names London or New York, and we have servers in both. So for each of these brokers, you can pick the same city as its server. Our server cities lists the rest.

The MetaTrader 4 and 5 desktop terminals have a proxy setting, and that is what you use with us. Each platform’s maker decides which of its connections use its proxy setting. For cTrader, read our cTrader page before you match a city.

If your broker states no city, ask before you pick one.

Some brokers publish no city, or only a building name. Pepperstone’s VPS page names no city. We will not guess a row, because a wrong city would put our server far from your broker.

Exness says it assigns each account to a server at random and that you cannot change it. Find yours in your Exness Personal Area, then ask support which city it is in. That answer is the city to pick.

Brokers can also run each platform in a different city. IC Markets states New York for MetaTrader and London for cTrader, so ask about your platform.

You can find your broker’s city yourself in three steps.

  1. 01

    Ask support

    Ask, in which city is the trade server for my platform and account? Keep the reply, so you have the answer in writing.

  2. 02

    Get the server address

    Check ping to your broker’s server shows how to read it from the terminal or your computer. You need it for the next step.

  3. 03

    Trace the path

    Run tracert BROKER_ADDRESS on Windows, or traceroute BROKER_ADDRESS on macOS and Linux. Look at the final few routers on the list, because their names can hint at a city. If the hint matches what support said, you can pick that city with more confidence.

    A location lookup places an address, not the building. Treat the result as a hint and check it with your broker.

Find your broker’s server city goes through these steps in more detail.

A building name still leads you to a city you can pick.

Some broker pages name a data-centre building by the operator’s short code instead of a city. Search that name on the operator’s own site.

Equinix, for one, lists each building under a city, with its street address. That city is the one to pick.

This page uses cities only. For our own servers too, we name the city, never the building.

The city matters more than the country, because distance is measured to it.

A country can be very wide, and your distance is measured to the broker’s server city. In a large country, the wrong city can be thousands of kilometres away.

Light in glass fibre covers about 200 km every millisecond (a fibre reference). There and back covers the distance twice, so every 1,000 km adds at least 10 milliseconds. That minimum sits inside every order’s ping, the time data takes there and back.

The maths in briefPhysics, not our measurement
  1. 01

    Your broker’s distance sets a minimum time for every order

    Light in a cable travels about 200 km every millisecond. Your order goes there and back, so every 1,000 km adds at least 10 ms.

    What it means for youPhysical distance dictates your latency floor. Fibre travel times remain constant regardless of routing tools.

    minimum there and back (ms) = distance (km) ÷ 100

  2. 02

    One lost piece of data makes everything wait

    When a packet drops, your platform pauses while requesting a retransmission across the full distance. Consecutive drops double this waiting penalty. Incoming price ticks stall during the exact seconds volatility peaks.

    wait 1× → 2× → 4× → 8×

  3. 03

    Our server in your broker’s city recovers lost data locally

    Our server in your broker’s city opens the final connection to your broker. On a quiet connection, a repeat loss doesn’t double the wait.

    What it means for youWhen a piece is lost near your broker, our server recovers lost data inside that city instead of from your computer.

    distance set by physics · recovery in your broker’s city is ours

Try your own distance

Singapore to London is about 10,850 km in a straight line, so at least 108 ms there and back. No order can reach your broker and hear back in less. Real routes are longer.

We don’t promise lower ping because distance sets the minimum. Local recovery in your broker’s city covers only the connection between our server and your broker. The repeat-loss fix covers the first few tries on a quiet connection, after the first repeat try.

Physics and a published standard, not our measurement. Pick the city you trade from and the city your broker states.

Real cables are longer than a straight line, so real times are longer than the minimum.

A bigger internet plan moves more data each second, but it does not shorten the distance. So it does not shorten the wait on each order.

Matching your broker’s city lets our server recover lost data locally.

A backtest runs on your own machine, so no internet link can lose a piece of data during a news release. In live trading, one lost piece holds up every price update and order behind it. Everything waits while your computer sends it again across the world.

Our server in your broker’s city opens a separate local connection to your broker. If data drops on that link, our server recovers it inside that city.

Your order waits on that short local link instead of the whole way. Trading ports go first when a server is busy, and broker addresses stay warm in memory.

We don’t promise lower ping. Distance sets the minimum. Your data still has to reach your broker’s city. Choose your broker’s city in your dashboard, and change it there.

When you switch, your broker sees the new city’s address. So if your broker moves a server, you can follow it.

If your broker’s server is in a city we don’t list, our server cannot be there, so choose the nearest listed city. Our server cities shows them all.

You cannot paste four values into your platform while your chart is already frozen in a live trade. Set it up today while the market is calm. Then time it on your own screen during the next release.

If our server in your broker’s city is unreachable, your platform shows an error and your dashboard asks before using another city. If your broker prohibits proxies, don’t use one.

Frequently asked questions

Which data centre does IC Markets use?

IC Markets states New York for its MetaTrader 4 and 5 servers and London for cTrader, and names a building in each. We give cities only, from its page read on 29 September 2026. Confirm with support, because brokers can move servers.

Where are Pepperstone’s servers?

We found no server city on the Pepperstone pages we read on 29 September 2026, so we list none. Ask its support in which city your account’s server is.

Does choosing my broker’s city change my ping?

No. Your data still has to reach your broker’s city, so we don’t promise lower ping. Instead, our server in your broker’s city connects locally to your broker and recovers lost data there.

Do I need to know the exact building?

No. Choose by city, a city is enough to choose one of our servers. We name the city, never the building.

Why does the table have so few brokers?

A row needs a statement on the broker’s own page and the date we read it. Some brokers we checked publish no city, or only a building name.

Does the country I live in matter?

Distance matters, and a country is too wide a unit. Divide the straight-line distance to the broker’s server city, in kilometres, by 100. That gives the least time data needs to go there and back, in milliseconds.

Field reports · Verified forum threads

Real forum reports, what our system does, and where it stops.

Every quote below links to the forum thread or vendor guide where it appeared. Underneath each quote, see which parts of our system work together on it and where our server stops.

MetaTrader 4 & 5Solves

Generic or free proxies fail MetaTrader's proxy Test button

“Server — enter here the IP address and port number of the server separated by a colon. To the right of this field, select the type of proxy server: HTTP, SOCKS4 or SOCKS5. In HTTP mode, NTLM authentication is also supported”

How our system handles it. Use SOCKS5 or HTTP, whichever your platform offers. Enter our server, login and password in MetaTrader’s own Proxy window.

  • Built-in SOCKS5 loginPrimary
  • Built-in HTTP proxy loginSupporting

Where it stops. MetaTrader 4 and MetaTrader 5 support SOCKS5 and HTTP (not SOCKS4). A passing Test confirms the route reaches our server.

cTraderReduces one factor

When a provider or country blocks the direct route to cTrader

“My current alternative solution is cTrader web with VPS proxy to connect to NewYork server, so far so good.”

What our system reduces. If your provider blocks the route to your platform's servers, you can send your platform through a Traders Proxy server instead. It works only if your provider lets you reach us.

  • Built-in HTTP proxy loginPrimary

Where it stops. Works only if your network lets you reach our server. cTrader on Windows uses an HTTP proxy setting and does not route the installer through it.

MetaTrader 4 & 5Reduces one factor

'Ping failed' and drops with disconnects every few minutes, re-login loops and dropped sessions

“Is the chart freezing, or is it the terminal? If it is the terminal, then it is likely a broken indicator.”

What our system reduces. If your device drops off, our server notices quickly and frees its place, so your platform can reconnect instead of hanging.

  • Dead connections found and freedPrimary
  • Straight back in after a dropPrimary
  • Reconnect surges admitted in a steady streamSupporting
  • Own separate connection to your brokerSupporting

Where it stops. We do not prevent internet drops or fix broker faults. After a disconnect, your platform logs in again, so always use broker-side stop-loss orders.

cTraderAvoids by design

A system-wide consumer VPN freezes or crashes cTrader Desktop

“I switching my VPN from "Automatic (Recommended)" to "Wireguard" and it seams freezing problem been fixed.”

How local trading avoids it. Only the trading app you set up uses Traders Proxy. Everything else stays on your normal internet.

  • Only the app you set up is routedPrimary
  • Built-in HTTP proxy loginSupporting

Where it stops. It is not a VPN. A VPN or system-wide proxy running on top of it routes more apps, and cTrader on Windows accepts HTTP only.

Sources

Bring your trading route closer to home.

Get set up in under 5 minutes with four values and nothing to install. Connect through our server in your broker’s city, then time your platform with and without us.

From $9 a month · Stop renewal any time in your dashboard · First payment refunded if your platform can’t connect through us