Chart freezes or No connection errors during news
The short answer
A frozen chart during news stems from heavy indicators, a stalled VPS, or dropped packets. When MetaTrader logs No connection or Ping failed, lost packets stalled your incoming feed. Traders Proxy isolates your trading traffic and recovers lost packets inside your broker's city.
Three distinct faults create a freeze during news
A high-impact news candle moves fast. You click to open or close a position, but price ticks stop updating or your terminal window locks up.
That hesitation is rarely what traders assume. MQL5 forum moderators point out that a frozen desktop window usually traces back to an overloaded custom indicator.
A second stall happens on a remote VPS when the video stream freezes over your screen. The third fault is a real network drop. That is where MetaTrader logs No connection or Ping failed.
Why network drops delay prices while indicators lock the desktop
News releases send hundreds of quote ticks in seconds. MetaTrader 4 (MT4) and MetaTrader 5 (MT5) recalculate indicators on every single tick. If a script recalculates thousands of historic bars on each tick, your processor spikes and the interface freezes.
Network drops behave differently. Your platform exchanges small data packets with your broker in strict sequence. When residential internet drops one packet, all incoming market updates wait behind the missing piece.
The farther your desk sits from your broker, the longer each resend takes. Weak Wi-Fi, local queue delays, and shared home bandwidth make these stalls worse.
Four checks to isolate your freeze before the next release
Work through these checks in order before the next major release. Each step isolates one exact point of failure.
Four checks before the next release
- 01
Test a clean chart without custom indicators
Open a fresh chart with standard bar candles and no third-party scripts. If the terminal stays responsive during the release, an indicator was stalling your CPU.
No proxy or network tool can fix an indicator that locks your local processor.
- 02
Check the Journal tab immediately after the spike
Open the Journal tab inside MT4 or MT5. The log records every connection event with an exact timestamp.
Entries showing Ping failed or No connection confirm a network route failure. If the Journal shows no drop on a VPS, only your remote desktop video froze.
- 03
Trade over an Ethernet cable
Run your platform over a wired Ethernet cable instead of Wi-Fi during the release. Wireless networks suffer packet loss whenever signals fluctuate or household traffic spikes.
If disconnects disappear on a cable, local wireless interference caused the problem.
- 04
Compare against mobile hotspot data
Connect your trading laptop to your phone hotspot during a volatile session.
If the connection holds steady, your fixed home line has routing issues. If drops happen on both paths, the issue sits closer to your broker.
What Traders Proxy improves during news and what remains unchanged
Be clear on what changes before adjusting your setup. Traders Proxy cannot fix local CPU freezes caused by indicators. It also does not alter broker spreads, execution models, or fills.
Only the trading app you set up uses Traders Proxy. Everything else stays on your normal internet. Your platform runs directly on your computer, eliminating remote desktop lag entirely.
Our server in your broker's city maintains a direct connection to your broker. Packets dropped near the trade server recover locally without crossing international backbones.
Our server frees dead connections quickly after a drop so your platform reconnects cleanly. When many platforms reconnect at once, our system admits traffic in a steady sequence.
A proxy cannot fix faulty home Wi-Fi or broker infrastructure crashes. We do not promise lower ping because physical distance sets the floor.
If your broker prohibits proxies, do not use one. Enter your proxy values while markets are quiet so you can test smoothly before the next release.
Frequently asked questions
Why do price updates stop during news and then jump?
A dropped network packet forces incoming quotes to wait until that piece is resent. If your entire window freezes to mouse clicks, a heavy custom indicator locked your CPU.
Will a bigger broadband package stop chart freezes during news?
Bandwidth capacity does not prevent packet loss. Market ticks are tiny packets of data rather than large file downloads. A high capacity connection still freezes when residential hops drop packets.
How can I tell whether my indicator, VPS, or broker caused the freeze?
Inspect your platform Journal tab. Entries for Ping failed or No connection point to network drops. A quiet Journal on a VPS indicates display lag, while a locked window indicates indicator overload.
Why doesn’t Traders Proxy prevent local chart freezes?
Local interface freezes happen when indicators overload your processor. Traders Proxy resolves network drops instead. Our server recovers lost packets inside your broker's city and frees dead connections quickly.
Field reports · Verified forum threads
Real forum reports, what our system does, and where it stops.
Every quote below links to the forum thread or vendor guide where it appeared. Underneath each quote, see which parts of our system work together on it and where our server stops.
Order timeouts, 3-minute hangs, 'Off quotes' and 'No connection' when closing
“128 ERR_TRADE_TIMEOUT Trade timeout”
Why a proxy does not change this. Traders Proxy doesn't change spreads, fills or requotes.
Where it stops. Off quotes, Requote and order timeouts are decided by your broker’s server, not by the proxy route.
'Ping failed' and drops with disconnects every few minutes, re-login loops and dropped sessions
“hey guys,..do you have any ideas why my MT4 often disconected in a several minute or sometime ping failed reported on journal tab. By the way my internet connection doesn,t have any problem or it's always connected.”
What our system reduces. If your device drops off, our server notices quickly and frees its place, so your platform can reconnect instead of hanging.
- Dead connections found and freedPrimary
- Straight back in after a dropPrimary
- Reconnect surges admitted in a steady streamSupporting
- Own separate connection to your brokerSupporting
Where it stops. We do not prevent internet drops or fix broker faults. After a disconnect, your platform logs in again, so always use broker-side stop-loss orders.
Invalid account, Authorization failed and an empty broker server list
“Many (or most of) demo accounts are provided by brokers for limited time only. Besides, the demo account may be expired because of inactivity.”
Why a proxy does not change this. Traders Proxy forwards your platform’s traffic. It does not create, verify or fix your broker login.
Where it stops. If the Journal reports Invalid account or Authorization failed, your terminal reached the server and your login or server name needs checking.
Home connection lags when someone else uploads or streams at home
“The goal is to set the software shaper to a bandwidth that is slightly lower than the actual (bloated) bottleneck in the hardware, so we can control the queue using FQ-CoDel or CAKE.”
Why a proxy does not change this. No claim. Lag that appears only while others upload or stream on your connection starts in your own router, which we can't change.
Where it stops. Our short send queues apply to our server's two connections only, not to your router.